Bedliner Hell
posted in: luvfalcons007 garage, news on March 04, 2012 at 02:37 AM
Looks good now - but what drama
I’m sure some of you guys have pickups with spray-in bedliners, and because I didn’t really have the energy left to make my bed pristene, I decided to spend a half-grand and get the bed “professionally sprayed” with a spray-on bed liner. I won’t mention the brand other than to say there is a zoo animal by the same name.
After taking the Ranchero over to the place and dropping it off… the first time… they said it would take about 5 hours. It took closer to 7. But that’s OK.
Sadly, for whatever reason, I’d had a fit of insomnia the night before I dropped this thing off and when they finished it was getting rather dark so I didn’t get a very good look at it – not that I could see much with eyelids half closed anyway. I drove it home and didn’t really get a good look at it in the daylight for almost a week, but had noticed they didn’t spray a couple covers I asked them to spray.
When I did get it in the daylight I was pretty appalled at the quality of the work. Runs, shadow lines where they sprayed heavy from one side over the edges on the floor of the bed. But worst was the bubbles forming in a lot of places and areas missed altogether.
Shista!
So with my crazy work schedule I didn’t make it back over there for a few weeks, but finally did and showed it to a tech guy who was all “Oh, yeah that looks bad, the guy was fired that did yours, I’ll make it right for you” – and then the owner walks out. “Oh, this is normal – happens all the time. We’ll fix the bubbles, but the rest of this is pretty typical and there’s not much we can do.” And off he goes.
We both stand there… and the tech goes “I’ll make it right if I have my way.”
Come the day to bring it back I drop it off at 9AM and it is supposed to take most of the day and I’ll get it back the next morning. Next day comes “Oh, I had a problem with my sprayer, but I’ve ground a lot of it and just don’t want to test my sprayer on your bed.” I can appreciate that, so – whatever it takes, I tell him.
Next morning about 10 AM I get a call from the manager who’d been out there that first night and he’s livid. “We have a real problem here.” Proceeds to explain that he had said there was to be no fix and today it is because he couldn’t assure a good bond of a respray. “What about the fact that he’s ground a lot of it already,” I ask. “Oh, he was just saying that because he was unsure what to do.”
Now I’m pissed. “You guys sprayed what looks like sh** and there’s areas he didn’t spray at all, your tech lies about what he’s done and I’m supposed to just bend over be stuck with this? Fine- fix the bubbles like you said you could fix and I’ll just make sure every one I know, all my blog sites, and every car show I go to people see a sign saying “quality bed lining by zoo animal liners.” And I hang up on him.
10 minutes pass…
Ring,,,, ring,,,, ring,,, “Hi, Mr Moore, I talked to my partner and I think we have a solution for you… will need it another day… ... don’t want your “nice looking truck to look bad at car shows… you do have a nice truck… will this be OK?”
In the end they actually did repair it nicely. I still have one bubble needing to be fixed. The guy [who lied to me] and who did the work looked like he was about dead when I picked it up that night. I suspect he regretted the day I drove up. But it just goes to show it is better to do it right than to do it over. But I can assure you I will not refer anyone to use zoo animal bed liners. Took the a total of 5 days to do a bed about half the size of a normal pickup these days.
Comments
351 Cleveland Garage
March 04, 2012 at 08:22 AM
I’m sure your talking about Rhino-Liner, I had a body shop I use spray our 2002 Tundra and it took 4 hours and looked excellent, heck the owner even loaned us his pickup to go get something to eat while we waited. The shop was your problem not the product I assure you. Myself I would still never reccomend them to anyone period. JMO !!!
LuvFalcons007 Garage
March 04, 2012 at 01:40 PM
Oh yeah, I agree. I went there because a friend had two trucks done by the same folks. They were done great. I don’t know why this comedy of errors and deceit was a 180 degree turn-around from my friends’ experience. I’m sure the product is fine, and other than a bubble I found, it seems very good now. But these guys did everything wrong that can be done wrong. And that can’t be rewarded.


















